Customer support &amp sales agent télétravail - tanger

We are looking for a Customer Support Sales Agent to join our team remotely. The selected candidate will be responsible for handling customer inquiries, assisting with sales, and providing after-sales support, ensuring a smooth and professional experience for our clients.

This position requires someone who is responsive, patient, comfortable with technology, and skilled in communication and sales.

Responsibilities :

Respond quickly to customer inquiries via chat, email, or messaging platforms

Assist potential customers with product information and sales questions

Provide after-sales support and help resolve customer issues

Guide customers through setup or troubleshooting when needed

Maintain professional and friendly communication

Ensure customers receive fast and effective solutions

Requirements :

Excellent English skills (written and spoken)

Strong customer service skills

Ability to manage multiple conversations simultaneously

Basic technical understanding (apps, devices, installation processes)

Good sales skills and ability to convert inquiries into customers

Patient, organized, and solution-oriented

Fast typing and ability to respond quickly

Working Hours :

6 hours per day

5 days per week

Remote position

Rotating shifts depending on team needs :

Shifts start from 8:00 AM, with multiple shifts during the day

What We’re Looking For :

Someone reliable and highly responsive

Able to work independently

Comfortable handling both sales and technical support questions

Motivated to deliver excellent customer experience

Position Type :

Remote / Work From Home