Bilingual call center sales agent - Casablanca

We are TELUS Digital a leading company in digital customer experience (CX) innovator that designs, builds and delivers next-gen digital solutions for global and disruptive brands.

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

We are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Are you curious to know more about TELUS Digital ? https://www.telusinternational.com

Re you a dynamic and goal-oriented professional looking to kickstart or advance your career in sales? TELUS International is seeking motivated Outbound Sales Representatives to join our high-performing team. In this role, you will engage with potential customers to promote and sell our industry-leading products and services. Your ability to communicate fluently in both French and English will be crucial in serving our diverse client base.

Key Responsibilities:

Outbound Calling: Initiate and manage outbound sales calls to existing customers across various markets, effectively promoting TELUS International's products and services. Customer Engagement: Build strong relationships with customers by understanding their needs, answering questions, and addressing concerns. Sales Targets: Achieve and exceed individual and team sales targets by identifying opportunities, closing sales, and upselling where appropriate. CRM Management: Accurately record and manage customer interactions and sales activities using our CRM system. Bilingual Communication: Communicate fluently in both French and English, ensuring clear and effective communication with customers in their preferred language. Product Knowledge: Maintain up-to-date knowledge of TELUS International's offerings, market trends, and competitive landscape to effectively position our solutions. Collaboration: Work closely with team members, including Sales Managers and other departments, to optimize the sales process and customer experience.