#telus digital recrute des chargé e s de clientèle bilingues fr-en – casablanca

We are TELUS Digital a leading company in digital customer experience (CX) innovator that designs, builds and delivers next-gen digital solutions for global and disruptive brands.

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

We are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Are you curious to know more about TELUS Digital ? https://www.telusinternational.com

Dans le cadre du développement de nos activités, TELUS Digital recherche des Chargé(e)s de Clientèle parfaitement bilingues français / anglais pour des projets en réception d’appels – service client B2B.

Votre mission :

Gérer les appels entrants et accompagner une clientèle professionnelle (B2B) Répondre aux demandes clients avec efficacité et professionnalisme Identifier les opportunités de rebond commercial et proposer des solutions adaptées Garantir une excellente qualité de service et une expérience client optimale