Kundensupport deutsch - englisch sprechend - Casablanca

We Accelerate Language Learning. As the world’s leading provider of integrated language training solutions for enterprises, goFLUENT empowers professionals worldwide to communicate confidently through personalized business language training.

By combining cutting-edge technology, expert human coaching, and real-world content, we help organizations enhance their teams' language skills across multiple languages.

Since 2000, we have supported over 2,000 companies in more than 100 countries on their journey to global fluency.

Are you passionate about helping others succeed? At goFLUENT, we’re looking for a motivated Learning Consultant to join our dynamic Learning Consultant team. This is your chance to make a real impact by ensuring our learners have an unforgettable experience and providing valuable feedback to improve our services.

As a Learning Consultant, you'll be at the heart of our customer experience, connecting with learners, guiding them on their language journey, and collaborating with our internal teams to deliver excellence.

If you're driven by making a difference and thrive in a supportive, customer-focused environment, we’d love to have you on board!

What You'll Do

Become an expert in our products and guide new learners through their goFLUENT training. Ensure the best possible learner experience by understanding needs and providing effective solutions. Support learners via multiple channels (phone, email, chat). Collaborate closely with internal teams to ensure smooth communication. Proactively contact students to help them make the most of available resources. Contribute to continuous improvement by optimizing processes and collecting learner feedback.