We are TELUS Digital a leading company in digital customer experience (CX) innovator that designs, builds and delivers next-gen digital solutions for global and disruptive brands.
At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.
We are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
Are you curious to know more about TELUS Digital ? https://www.telusinternational.com
Atender las solicitudes de los clientes por teléfono, correo electrónico o chat
Proporcionar información clara y soluciones eficaces
Garantizar una experiencia de cliente de alta calidad
Representar los valores y estándares de calidad de TELUS Digital
Critères pour le poste:
Dominio perfecto del español y del inglés (oral y escrito)
Excelentes habilidades de comunicación
Orientación al cliente y capacidad para resolver problemas
Conocimientos básicos de informática
Experiencia en call center es un plus
Infos Utiles:
Contrato estable
Salario competitivo + bonos por desempeño
Formación remunerada
Excelente ambiente de trabajo
Oportunidades reales de crecimiento profesional
Integración en una empresa internacional reconocida
Amplitude horaire 44H/week
Salaire Net + primes N/A
Restez vigilant face aux tentatives d’escroquerie.
Aucun employeur sérieux ne vous demandera de verser de l’argent pour obtenir un emploi.
Ne payez jamais de frais pour :
Soyez particulièrement prudent face aux offres proposant des salaires très élevés, des conditions très avantageuses ou des opportunités à l’étranger sans processus de recrutement clair.
En cas de doute ou si une annonce vous semble suspecte, merci de la signaler via notre formulaire de contact en sélectionnant l’objet : « Signaler une annonce d’emploi ».
Votre sécurité est notre priorité.