#recrutement – chargée de clientèle avec rebond commercial marché canadien telus digital - Casablanca

We are TELUS Digital a leading company in digital customer experience (CX) innovator that designs, builds and delivers next-gen digital solutions for global and disruptive brands.

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

We are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Are you curious to know more about TELUS Digital ? https://www.telusinternational.com

Vous avez le sens du service, l’âme commerciale et un excellent niveau en communication ? Cette opportunité est faite pour vous !

Dans le cadre du développement du marché canadien, TELUS Digital recrute des Chargées de clientèle avec rebond commercial motivées, dynamiques et orientées résultats.

Vos missions :

Gérer les appels entrants des clients avec professionnalisme

Assurer un service client de qualité supérieure

Identifier les besoins et proposer des offres adaptées (rebond commercial)

Atteindre et dépasser les objectifs de vente

Garantir la satisfaction et la fidélisation des clients