Admissions & outreach officer - Casablanca

Position Description Summary:

The main purpose of this position is to offer clear information, guidance, and support to undergraduate applicants throughout the admissions process, including explaining requirements, procedures, and available programs. The Undergraduate Admissions & Outreach Officer plays an active role in designing and implementing outreach initiatives aimed at increasing awareness and interest in the university among prospective students, families, and schools. The role also involves engaging with applicants, assisting them at each stage of their application, supporting recruitment activities, and contributing to registration and orientation programs to ensure a smooth transition for newly admitted students.

Main Responsibilities:

• Determine candidate eligibility and placement into specific admission types as set out in university policies and procedures in coordination with the Admissions & Outreach Manager. • Advise prospective candidates about admission procedures, requirements, financial assistance, and career opportunities and related issues. • Process and manage admission application files. • Maintain admission application records in the EX-Admissions Module. • Prepare and deliver admission decision notifications and work on data validation. • Coordinate with the Business Office on payment issues. • Coordinate the logistical operations related to all Admissions and Outreach activities. • Process campus visits requests and maintains the related database. • Initiate, plan and implement outreach campaign actions both inside and outside campus. • Plan and implement and report on each outreach activity and other projects. • Follow up on outreach-related external services. • Predict the needs of and monitor the office supplies of Admissions and Outreach. • Contribute to the initiation and implementation of recruitment programs and related events organized on and off the University campus. • Contribute actively to the implementation of office-wide projects. • Conduct calls to prospective leads; schedule and follow all activities through CRM from leads to enrolled. • Answer all lead and customer questions accurately; prioritize and respond to customer concerns as needed. • Manage and track opportunities using CRM & Mobile App in a consistent and effective manner. • Perform other tasks or projects assigned by or through the Admissions & Outreach Manager.  
Qualifications & Skills

• Required: Bachelor’s degree in business administration, Marketing & Communication or similar. • Preferred: At least 2 years’ experience in the same position.

Personal and Behavioral characteristics / IT skills

• Strong sales and negotiation skills • Proficient in using CRM systems • Results- and objectives-oriented • Flexible and available for weekday travel • Fluent in French; fluency in English is an asset Deadline: December 3, 2025 , at midnight. Qualified applicants are invited to submit a letter of application and a CV, mentioning the position to: [email protected]